FACTS AND QUESTIONS
How long will my order take to get to me?
All orders are packaged and shipped the next business day. Unless otherwise paid for, all order will be shipped via Canada Post Standard Mail, therefore no tracking number will be provided. Please expect all orders to arrive 7-10 business days once you checkout. If you would like a tracking number or your order to arrive sooner, please ensure you select that option upon checkout.
What if the product I want is out of stock?
We will do our best to keep out website updated with ONLY products that are in stock. If we see an order with a product on it that is out of stock, we will quickly notify the customer and a decision will be made then.
How do I use my new Spartan product?
Please visit our Instructions page to find out all the details you need for use. If you still are unsure about a particular method, please reach out to us at email@example.com and we will try our best to help you out!
How do I clean my Spartan product?
All Spartan prodcyts may be cleaned on the top rack of your dishwasher, although we highly recommend you hand washed and dry all Spartan products to preserve the sharpness of the blades.
Is there a guarantee?
Yes! We offer a lifetime guarantee on all breakage, bending, snaping, or general dulling of the blades (within 20 years) on both our Spartan Peelers and Spartan Shredders. Please take a photo of your damaged product as well as a photo of our Spartan logo on the handle and send it to firstname.lastname@example.org. A teammember will happily help you with your inquiry and getting a replacement product to you.
Do you offer refunds?
We offer refunds within 15 days of receiving your order. Please note that all return shipping of your purchase will be paid for by the customer. Refunds will be returned back onto the method of payment used while checking out.